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Gamification at the POS

Samsung boosts customer engagement with a WebAR-Game

In collaboration with Cheil Germany we developed the fun WebAR-Game AI-Island to promote the new Galaxy Fold at Media Markt and Saturn stores nationwide.

2025
We were tasked to craft a gamified experience that creates compelling reason for consumers to interact with Samsung products.

Our solution: The webAR-Game AI-Island that prompts customers to think about trading-in their old device for a new Samsung phone through gameplay. As the game is tied to an AR-Marker it physically anchors customers to

Samsung retail displays ensuring extended exposure to the product lineup. The result: The AI-Island WebAR game transformed the Samsung retail displays into interactive engagement hubs, that increased dwelltime.

Scanning the QR-Code that is staged on the stalls, customers easily enter the AR gaming experience in their web browser and can start playing.

Players explore the Samsung Galaxy AI-Island with a mission to collect valuable items for trade-in. They navigate the map while dodging enemies determined to sabotage the recycling efforts.

Finishing the experience customers are displayes their score and encouraged to trade in their old phone for a new Samsung Galaxy model.

Brand and AR-conform Design

The island design balances a cool, techy atmosphere with clear visual storytelling and brand consistency. To ensure a smooth gameplay in AR we allowed for proper character movement in between the obstacles. The character design draws inspiration from racing aesthetics—sleek and simple with distinct visual clarity between friendly and dangerous characters.

We wove in the Samsung product features and trade-in promotion into gameplay rather than direct sales messaging. Samsung's Now Brief assistant takes physical form as friendly companion, who leads user through the experience. While the Galaxy Fold becomes an entertainment canvas, opening up the game world for customers. Additionally the game displays product ads.

Credits

In collaboration with Cheil Germany